FAQ
Frequently Asked Questions (FAQ)
Welcome to the MacShop LLC FAQ section! Here you'll find answers to some of the most common questions we receive. If you can't find the information you're looking for, please feel free to contact us at contact@macshopllc.com or call us at 484-593-7620.
Your Account and Orders
Simply choose your style on the product page then click the “Add To Cart” button and follow the simple steps to complete your order.
We’ll prepare your order and let you know when it's on its way!
The orders we will try to deliver to customers as soon as possible. For each different location, the time we deliver products to you will also be different.
Tracking numbers can take 1-2 days to appear in the shipping carrier's system. Occasionally, the shipping carrier can lose an order. If the tracking number is still not working within a few days, please contact the shipping carrier.
As you know in part 2. about our delivery time. If your order has not arrived after 10 days of shipping (domestic) and 20 days of shipping (international), please contact our team, we will be happy to help. support.
We accept Visa, Mastercard as well as Paypal.
Payments
After placing your order you will receive an order confirmation via email. Each order starts production 24 hours after your order is placed. Within 72 hours of you placing your order, you will receive an expected delivery date. When the order ships, you will receive another email with the tracking number and a link to trace the order online with the carrier.
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